Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website, content and coaching services provided by Jordan Miceli, trading as JMPT Coaching (ABN 22 503 303 090) (“JMPT Coaching”, “we”, “us”, “our”). By accessing our website, opting in to our communications, or purchasing our services, you (“you”, “the client”) agree to be bound by these Terms.
1. The services
JMPT Coaching provides online fitness coaching services, which may include individualised training programmes, nutrition guidance and meal plans, habit and accountability coaching, check-ins, form reviews and ongoing support, delivered through our coaching platform and communication channels. The specific inclusions depend on the coaching tier you purchase (for example SQUAD, 1:1 or VIP). We reserve the right to modify, improve or discontinue elements of the service from time to time.
2. Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use our services. By purchasing, you confirm that the information you provide is accurate and that you are medically able to participate in an exercise and nutrition programme.
3. Health disclaimer & assumption of risk
Our services provide general fitness and nutrition coaching and are not medical advice. We are not doctors, dietitians or allied health professionals, and nothing we provide should be treated as a substitute for professional medical advice, diagnosis or treatment.
- You should consult your GP or a qualified medical professional before starting any exercise or nutrition programme, particularly if you have an existing injury, illness or medical condition, or are pregnant.
- You participate voluntarily and acknowledge that exercise carries inherent risks, including the risk of injury. To the extent permitted by law, you assume responsibility for those risks.
- You agree to disclose all relevant health information and to stop and seek medical advice if you experience pain, discomfort or unusual symptoms.
- Results vary between individuals and depend on factors outside our control. We do not guarantee any specific outcome.
4. Payments & billing
Fees are set out at the point of purchase and are payable in Australian dollars (AUD), inclusive of GST. Payments are processed securely through our third-party payment provider.
- Coaching is billed every four weeks, in advance, and renews automatically until cancelled in accordance with these Terms.
- A 12-week minimum commitment applies to each coaching block, with a 3-day cooling-off period from the date you sign up.
- You may pause coaching for up to two weeks per 12-week block.
- You authorise us (via our payment provider) to charge your nominated payment method for all fees due.
- Failed or declined payments may result in suspension of your access until payment is resolved.
5. Cancellation & refunds
- Cooling-off: you may cancel within 3 days of signing up for a full refund.
- Minimum term: a 12-week minimum commitment applies. After the minimum term, you may cancel renewal at any time with at least 7 days' notice before your next 4-weekly billing date. Cancellation stops future billing; it does not refund the current paid period.
- Because coaching is a personalised service delivered progressively, fees already paid for delivered coaching are not refundable on the basis of change of mind.
- Nothing in this section limits your rights under the Australian Consumer Law (see section 11).
6. Effort-based guarantee
Where an effort-based guarantee is offered with your coaching tier, it applies only where you have demonstrably followed the programme, submitted your check-ins, and engaged with coaching as agreed over the guarantee period. The specific terms and qualifying conditions of any guarantee will be provided to you in your coaching agreement. A guarantee is not a guarantee of a specific physical result.
7. Your responsibilities
- Provide honest, accurate and complete information about your health, history and circumstances.
- Follow the programme at your own discretion and within your own physical capability.
- Communicate openly and submit check-ins so we can coach you effectively.
- Keep your login and account details secure.
8. Intellectual property
All programmes, content, frameworks, materials and methods provided by JMPT Coaching (including The JMPT Method) are our intellectual property and are licensed to you for your personal use only. You may not copy, share, resell, distribute or reproduce any of our materials without our written permission.
9. Communication
We aim to respond to client messages and check-ins within the timeframe set out in your coaching tier. Coaching support is provided during reasonable business hours and is not an emergency or crisis service. If you are experiencing a medical emergency, contact emergency services immediately.
10. Limitation of liability
To the maximum extent permitted by law, JMPT Coaching is not liable for any indirect, incidental or consequential loss, or for any injury, loss or damage arising from your participation in our programmes, your reliance on our content, or your failure to follow medical advice. Our total liability to you, to the extent it can be limited, will not exceed the total fees you paid to us in the three months preceding the relevant claim.
11. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you have under the Australian Consumer Law or any other law where to do so would be unlawful. Where our liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant services or paying the cost of having them re-supplied.
12. Termination
We may suspend or terminate your access to the services if you breach these Terms, fail to pay, or act abusively toward us or others. You may stop using the services at any time, subject to the cancellation terms above.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
14. Governing law
These Terms are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.
15. Changes to these Terms
We may update these Terms from time to time. The current version will always be published on this page with the “Last updated” date revised. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
16. Contact
JMPT Coaching
Jordan Miceli · ABN 22 503 303 090
Email: jordan@jmptcoaching.com.au