Privacy Policy

Last updated: 27 June 2026

This Privacy Policy explains how Jordan Miceli, trading as JMPT Coaching (ABN 22 503 303 090) (“JMPT Coaching”, “we”, “us”, “our”), collects, uses, stores and discloses your personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, completing our forms, opting in to our email or text messaging, or engaging our coaching services, you agree to the collection and use of your information as described in this policy.

1. Information we collect

We may collect the following types of personal information:

• Identity and contact details: your name, email address, phone/mobile number, postal or billing address, and social media handle.
• Health and fitness information: training history, injuries and medical considerations, body measurements, weight, progress photos, nutrition and lifestyle details, and training logs you provide for coaching.
• Payment information: billing details processed securely through our payment provider. We do not store full card numbers ourselves.
• Communications: messages, check-ins, questionnaire responses and correspondence between you and us.
• Usage and technical data: information about how you interact with our website, emails and content, including device and analytics data.

2. How we collect it

We collect personal information directly from you when you:

• complete an enquiry, intake or onboarding form;
• book a call with us (for example via Calendly);
• message us or reply to a keyword on Instagram, Facebook or other social platforms;
• opt in to our email list or text messaging;
• purchase or use our coaching services; or
• browse our website.

We may also collect information through automated tools such as cookies and analytics, and from third-party platforms you have authorised (for example, social media or messaging providers).

3. How we use your information

We use your personal information to:

• deliver, personalise and manage your coaching programmes;
• communicate with you about your coaching, check-ins and progress;
• process payments and manage subscriptions;
• respond to enquiries and provide customer support;
• send you marketing, educational and promotional content where you have consented;
• improve our services, website and content; and
• comply with our legal obligations.

4. SMS & text messaging

If you opt in to receive text messages from JMPT Coaching, you consent to receive SMS/MMS messages relating to coaching, account updates, reminders and marketing or promotional content.

• Consent: You provide express consent when you submit your mobile number through our sign-up forms or by replying to a keyword. Consent is not a condition of purchase.
• Message frequency varies depending on your interaction with us.
• Message and data rates may apply, depending on your carrier and plan.
• Opt out at any time by replying STOP. For assistance, reply HELP.

5. Email marketing

Where you have opted in, we may send you newsletters, educational content and offers by email. Every marketing email includes an unsubscribe link, and you can opt out at any time. We use a third-party email platform to manage and deliver these communications.

6. Health & sensitive information

Health and fitness information is “sensitive information” under the Privacy Act. We only collect it with your consent and only where it is reasonably necessary to deliver your coaching safely and effectively. We will not use your health information for any purpose other than the one for which it was provided, unless you consent or we are required or permitted by law.

7. Disclosure & third parties

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business, and only to the extent necessary to provide their service to us. These include:

• Coaching delivery and client management: HubFit.io
• Payment processing: Stripe
• Email automation: Gmail (via n8n)
• Messaging and chat automation: ManyChat
• Scheduling and booking: Calendly
• Workflow automation and data management: n8n, Airtable
• Email and calendar: Google (Gmail, Google Calendar)
• Website analytics: Google Analytics

These providers are bound by their own privacy and security obligations. We may also disclose your information where required or authorised by law.

8. Overseas storage

Some of our service providers store data on servers located outside Australia, including in the United States and other jurisdictions. Where your information is disclosed to an overseas recipient, we take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles.

9. Storage & security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data retention

We retain your personal information only for as long as necessary to provide our services, comply with our legal, accounting and reporting obligations, and resolve disputes. When it is no longer required, we take reasonable steps to securely destroy or de-identify it.

11. Your rights

You have the right to:

• request access to the personal information we hold about you;
• ask us to correct information that is inaccurate, out of date or incomplete;
• withdraw consent to marketing communications at any time; and
• make a complaint about how we have handled your information.

To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse traffic and support marketing. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

13. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us so we can remove it.

14. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “Last updated” date revised accordingly. We encourage you to review it periodically.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

JMPT Coaching
Jordan Miceli · ABN 22 503 303 090
Email: jordan@jmptcoaching.com.au